Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1–2 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Time
We currently deliver across Pakistan. Estimated delivery times are:
- Major Cities: 2–4 business days
- Other Cities and Remote Areas: 3–7 business days
Delivery times may vary due to weather conditions, public holidays, or unforeseen courier delays.
Shipping Charges
- Free Shipping is available on selected products and promotional offers.
- Shipping charges, if applicable, will be displayed during checkout before payment confirmation.
Cash on Delivery (COD)
ShoplixMart offers Cash on Delivery (COD) across Pakistan. Customers are requested to ensure availability at the delivery address to avoid failed delivery attempts.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email, SMS, or WhatsApp. You can track your order through our “Track Order” page.
Delivery Delays
While we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to factors beyond our control. We appreciate your patience and understanding.
Incorrect Address Information
Customers are responsible for providing accurate shipping details. ShoplixMart is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
If your order arrives damaged or if any item is missing, please contact our customer support within 48 hours of delivery. We will investigate the issue and provide an appropriate resolution.
Contact Us
If you have any questions regarding shipping or delivery, please contact our customer support team. We are always happy to assist you.
Thank you for shopping with ShoplixMart!